Klariqo

What is Klariqo?

Klariqo helps contact centers retain a reviewable record of calls and assess conversations against their own quality rules. Its Klariqo Call Record bundles a transcript, audio fingerprint, cryptographic signature, witness receipt and timestamp so a recipient can check the record independently. Teams can use the quality workflow to inspect call scoring and sentiment, with optional PII redaction and voice AI services. The current product page describes integration with an existing dialer and specifically names VICIdial, which is useful for teams evaluating whether they can retain their present calling setup. Buyers should confirm the actual integration, recording permissions, retention needs and service options for their environment before deployment. A signed record is evidence of the product’s verification workflow; it does not by itself establish consent, legal admissibility or compliance, and no call or audit was tested for this profile.

Create signed conversation records, score contact-center calls against team rules and review optional voice-agent workflows without assuming legal guarantees.

Capabilities and use cases

Official sources

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